# "Download for use" does nothing

**URL:** <https://community.transifex.com/t/download-for-use-does-nothing/2106>\
**Category:** Q&A\
**Created:** [December 8, 2020, 9:59am UTC](https://community.transifex.com/t/download-for-use-does-nothing/2106 "2020-12-08T09:59:09Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![phtj](https://avatars.discourse-cdn.com/v4/letter/p/bc79bd/32.png) [@phtj](https://community.transifex.com/u/phtj)\
**Post date:** [December 8, 2020, 9:59am UTC](https://community.transifex.com/t/download-for-use-does-nothing/2106/1 "2020-12-08T09:59:09Z")

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Just getting started with Transifex… all seems to work well, except that we cant download a completed html file. It shows 100% translated.

We click on the “Download for use” link and nothing happens…

For our SRT files, it works fine, and we can download the translation.

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**Author:** ![Panagiotis\_Kavrakis](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.transifex.com/panagiotis_kavrakis/32/1402_2.png) [@Panagiotis\_Kavrakis](https://community.transifex.com/u/Panagiotis_Kavrakis)\
**Post date:** [December 8, 2020, 10:56am UTC](https://community.transifex.com/t/download-for-use-does-nothing/2106/2 "2020-12-08T10:56:14Z")

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Hello @phtj,

Thank you for reaching out to our community.  
Could you please share the Transifex URL of your organization in order to investigate it further?

I am waiting for your response.

Kind regards,  
Panagiotis

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**Author:** ![phtj](https://avatars.discourse-cdn.com/v4/letter/p/bc79bd/32.png) [@phtj](https://community.transifex.com/u/phtj)\
**Post date:** [December 9, 2020, 8:07am UTC](https://community.transifex.com/t/download-for-use-does-nothing/2106/3 "2020-12-09T08:07:08Z")

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> **[The Mobius Modeller translation project on Transifex](https://www.transifex.com/design-automation/mobius-modeller/)**
>
> Translate Mobius Modeller into your own language.

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**Author:** ![Panagiotis\_Kavrakis](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.transifex.com/panagiotis_kavrakis/32/1402_2.png) [@Panagiotis\_Kavrakis](https://community.transifex.com/u/Panagiotis_Kavrakis)\
**Post date:** [December 10, 2020, 10:44am UTC](https://community.transifex.com/t/download-for-use-does-nothing/2106/4 "2020-12-10T10:44:31Z")

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Hello @phtj,

Thank you for your reply.  
Could you please share with us the initial HTML file you uploaded in Transifex? It will help us to investigate your issue.

Kind regards,  
Panagiotis

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**Author:** ![phtj](https://avatars.discourse-cdn.com/v4/letter/p/bc79bd/32.png) [@phtj](https://community.transifex.com/u/phtj)\
**Post date:** [December 11, 2020, 12:49am UTC](https://community.transifex.com/t/download-for-use-does-nothing/2106/5 "2020-12-11T00:49:36Z")

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> [@Panagiotis\_Kavrakis](#):
>
> share with us the initial HTML file

> <https://github.com/design-automation/mobius-parametric-modeller-dev-0-7/blob/main/src/app/views/view-about/view-about.component.html>

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**Author:** ![Panagiotis\_Kavrakis](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.transifex.com/panagiotis_kavrakis/32/1402_2.png) [@Panagiotis\_Kavrakis](https://community.transifex.com/u/Panagiotis_Kavrakis)\
**Post date:** [December 14, 2020, 2:29pm UTC](https://community.transifex.com/t/download-for-use-does-nothing/2106/6 "2020-12-14T14:29:23Z")

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Hello @phtj,

Thank you for sharing your file with us. I tested your file and I can upload the source file and I can also download your source file. So, I would suggest you, as the first step to update your source file with the one you shared with me. Can you please proceed with this action and inform us of your results?

Thank you in advance.  
Kind regards,  
Panagiotis