# Usability: People requesting languages instead of joining already existing languages

**URL:** <https://community.transifex.com/t/usability-people-requesting-languages-instead-of-joining-already-existing-languages/2124>\
**Category:** Q&A\
**Created:** [December 27, 2020, 9:32pm UTC](https://community.transifex.com/t/usability-people-requesting-languages-instead-of-joining-already-existing-languages/2124 "2020-12-27T21:32:14Z")\
**Posts on this page:** 11\
**Page:** 2

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**Author:** ![nina](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.transifex.com/nina/32/13_2.png) [@nina](https://community.transifex.com/u/nina)\
**Post date:** [June 2, 2022, 3:02pm UTC](https://community.transifex.com/t/usability-people-requesting-languages-instead-of-joining-already-existing-languages/2124/21 "2022-06-02T15:02:40Z")

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Hi @rakekniven ,

No, the sentence was clear to me 🙂 I was just wondering why people think that it’s right to request all these languages. That’s why I said it looks weird to me 😊

Regarding the description, what I did was add this extra text to the Description field of my project’s settings page. This field is the one exposed to the public page of a project.

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**Author:** ![rakekniven](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.transifex.com/rakekniven/32/97_2.png) [@rakekniven](https://community.transifex.com/u/rakekniven)\
**Post date:** [June 3, 2022, 9:19am UTC](https://community.transifex.com/t/usability-people-requesting-languages-instead-of-joining-already-existing-languages/2124/22 "2022-06-03T09:19:23Z")

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Just added your recommended text to the project.

This morning I saw that one person requested 7 (!) spanish languages ⁉ 🤔

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**Author:** ![matthew-white](https://avatars.discourse-cdn.com/v4/letter/m/5e9695/32.png) [@matthew-white](https://community.transifex.com/u/matthew-white)\
**Post date:** [June 3, 2022, 5:17pm UTC](https://community.transifex.com/t/usability-people-requesting-languages-instead-of-joining-already-existing-languages/2124/23 "2022-06-03T17:17:04Z")

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I just wanted to mention that we’ve experienced a similar issue with our project. We’ve seen translators request a variety of a language seemingly without realizing that we already support the language.

For example, we had a user request German (Germany) when we already support German. That user went on to contribute translations for German, which makes me think that they didn’t initially realize that we already support German.

As another example, we had two separate users request Swahili (Kenya), and another user requested Swahili (Tanzania); we already support Swahili. I messaged the users asking them whether they had seen that we already support Swahili, but I didn’t receive a reply. One of the users went on to contribute translations for Swahili.

We are happy to support multiple varieties of a language where that is needed, but it doesn’t seem like all the requests we receive for different varieties are intentional. It takes time to evaluate these requests and to message users (often without reply), so I wanted to mention the experience of our project.

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**Author:** ![nina](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.transifex.com/nina/32/13_2.png) [@nina](https://community.transifex.com/u/nina)\
**Post date:** [June 3, 2022, 5:57pm UTC](https://community.transifex.com/t/usability-people-requesting-languages-instead-of-joining-already-existing-languages/2124/24 "2022-06-03T17:57:38Z")

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Hi @rakekniven , @matthew-white ,

Thank you both for keeping this post updated with your findings.

@rakekniven I truly appreciate you taking the time to try my suggestion 🙏 Please let us know how it goes now that you enabled the specific message. If this has any kind of positive impact, it would be helpful to know 🙂

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**Author:** ![rakekniven](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.transifex.com/rakekniven/32/97_2.png) [@rakekniven](https://community.transifex.com/u/rakekniven)\
**Post date:** [June 3, 2022, 7:35pm UTC](https://community.transifex.com/t/usability-people-requesting-languages-instead-of-joining-already-existing-languages/2124/25 "2022-06-03T19:35:02Z")

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Hello @matthew-white ,

nice you chimed in here. Which project is yours?

Just checked my outbox and only 1 out of 10 persons responded to me after asking why they requested new languages instead of joining existing one.  
So I am unable to provide any good feedback about what is wrong with the dialog/UX.

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**Author:** ![nina](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.transifex.com/nina/32/13_2.png) [@nina](https://community.transifex.com/u/nina)\
**Post date:** [July 21, 2022, 9:45am UTC](https://community.transifex.com/t/usability-people-requesting-languages-instead-of-joining-already-existing-languages/2124/26 "2022-07-21T09:45:31Z")

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Hi @matthew-white @rakekniven,

We released our new fresh explore page [here](https://explore.transifex.com/).

You can read more about this in our [docs](https://docs.transifex.com/getting-started-1/translators#joining-a-translation-team).

We hope that this improves the experience for your translators eliminating confusion 🙂

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**Author:** ![rakekniven](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.transifex.com/rakekniven/32/97_2.png) [@rakekniven](https://community.transifex.com/u/rakekniven)\
**Post date:** [January 7, 2024, 6:20pm UTC](https://community.transifex.com/t/usability-people-requesting-languages-instead-of-joining-already-existing-languages/2124/27 "2024-01-07T18:20:03Z")

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Hello @nina ,

I need to revisit this topic. Since 2024 is already here, I just had a look at 2023 and the Nextcloud project had more than 230 (!) requests for project languages. And not one of them was valid or serious.

I wrote to several people to find out why the requests were made.  
Unfortunately, I didn’t get a reply, as many people had deleted them.

Something doesn’t fit here and it’s annoying.

Does Transifex have a problem with spammers?

Cheers,  
Mark

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**Author:** ![rakekniven](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.transifex.com/rakekniven/32/97_2.png) [@rakekniven](https://community.transifex.com/u/rakekniven)\
**Post date:** [November 26, 2025, 7:03pm UTC](https://community.transifex.com/t/usability-people-requesting-languages-instead-of-joining-already-existing-languages/2124/28 "2025-11-26T19:03:43Z")

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Hello @Mylon ,

can you please remind your product team about this issue?

Are we the only project reporting this issue?

Please see the number of requests the last 12 month and we added zero new languages.

Cheers

btw. I have seen this topic is not part of any forum category anymore. Did you abandon this issue?

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**Author:** ![colvera](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.transifex.com/colvera/32/3187_2.png) [@colvera](https://community.transifex.com/u/colvera)\
**Post date:** [November 26, 2025, 7:52pm UTC](https://community.transifex.com/t/usability-people-requesting-languages-instead-of-joining-already-existing-languages/2124/29 "2025-11-26T19:52:47Z")

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Hi @rakekniven

This is Carlos from Transifex support, taking a look at the conversation looks like there were a couple of releases shared by Nina, but this didn’t solve your problem, am I right?

We don’t see any other report regarding languages, could you please share the link of your organization and project were you are receiving these requests so we can take a look?

Best regards,

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**Author:** ![rakekniven](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.transifex.com/rakekniven/32/97_2.png) [@rakekniven](https://community.transifex.com/u/rakekniven)\
**Post date:** [November 26, 2025, 8:15pm UTC](https://community.transifex.com/t/usability-people-requesting-languages-instead-of-joining-already-existing-languages/2124/30 "2025-11-26T20:15:42Z")

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Hello Carlos,

nice to see a response.

> [@colvera](#):
>
> but this didn’t solve your problem, am I right?

No, it is still the same.

> [@colvera](#):
>
> ould you please share the link of your organization and project were you are receiving these requests so we can take a look?

> **[The Nextcloud translation project on Transifex](https://app.transifex.com/nextcloud/nextcloud/dashboard/)**
>
> Join Nextcloud project in Transifex, and contribute to the world's largest localization community

Please see the frequency of project language requests filed by new users.

I look forward to hearing your findings.

Best regards

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**Author:** ![colvera](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.transifex.com/colvera/32/3187_2.png) [@colvera](https://community.transifex.com/u/colvera)\
**Post date:** [November 26, 2025, 9:07pm UTC](https://community.transifex.com/t/usability-people-requesting-languages-instead-of-joining-already-existing-languages/2124/31 "2025-11-26T21:07:33Z")

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Sure @rakekniven please allow us to take a deeper look and we’ll get back to you as soon as we have an answer.

Best regards,

[Previous page](https://community.transifex.com/t/usability-people-requesting-languages-instead-of-joining-already-existing-languages/2124.md?page=1)
