Follow-up on gengo translations order

Hello! I placed an order for translations through gengo back in November and another one in February. Both of them still say “in progress” and are only 88.9% complete. How can I follow up on the outstanding translations or cancel the remaining translations and be reimbursed?

Hello Rocky!

Thank you for reaching out. Could you please message us at support@transifex.com so we can look into that situation?

Yes, thank you for your fast response!