Exciting Zendesk Enhancements Now Available!

Hello everyone,

We have some fantastic news to share with you! We are thrilled to introduce the latest enhancements to our Zendesk integration, designed to streamline your translation workflow and improve your overall experience. Let’s dive right into the details:

  • Search for Content with Labels: With our latest update, you now have the option to search for content using specific labels. This feature enables you to locate and access the exact information you need with just a few clicks, saving you time and effort.
  • Auto-Pull New or Updated Source Articles: Keeping your source content up-to-date is crucial. To make this process more seamless, we have introduced an automated feature that allows Transifex to automatically pull new or updated source articles from Zendesk. This ensures that your translations are always in sync with the latest content changes, eliminating the need for manual updates and reducing the chance of inconsistencies.
  • Auto-send any translation edits made in languages that have already been translated, reviewed, or proofread! With this enhancement, you no longer need to manually trigger the sending of translation edits for completed languages. Now, any modifications or updates you make to translations in these languages will be automatically sent to Zendesk, ensuring that your changes are seamlessly reflected in your localized content.

To learn more about these Zendesk enhancements, please check our Help Center article here.

We value your feedback and would love to hear your thoughts on these new features. If you have any questions, comments, or suggestions, please don’t hesitate to reach out to us. Our team is ready to assist you.