Nextcloud project:
90% of the requests are duplicates.
User is requesting e.g. French (fr_FR) then discovers there is French already (FR). The user joins existing French team and I have to decline the request
User is requesting e.g. French (fr_FR) and does NOT discover there is French already (FR). I sent a message to the user and pointing him to the French team and decline the request.
So I wonder why there are so many “bad” requests? IMHO Transifex should check the process/workflow/usability of requesting languages.
Update from today:
Had 5 requests for already existing language requests.
Please have a look and improve the UI / workflow.
Will close old GitHub issue and add reference to here.
Τhis kind of feedback is very helpful and much appreciated. Thank you!
An idea we’re testing, is to increase the visibility of the language that already exists inside the drop-down. So when the user is searching for languages to request, she’ll have a clear/better feedback that (FR) has been already added.
It’s actually an improved version of what’s happening in your screenshot, but it’s not implemented to your instance yet, as we’re currently working on it.
We will keep you updated on the progress.
every time I login into Transifex, which is very often, I have to deny language requests.
Now we have minimum one request a day.
Is there an option to disable the feature that users can request languages?
Issue is still open and still there are many requests.
I started to ask new users why they are requesting new languages instead of joining related already existing languages.
One reply:
Hi, thanks for contacting me.
I was trying to join the team for those languages, not requesting new projects. That there was a team already wasn’t obvious. So, yeah, maybe you should look into the new user process. Maybe, first register the languages you’re fluent in, then suggest team based on that
Though it seems like there’s only Norwegian language project, it should be split into two (Nynorsk and Bokmål) as is the standard for software projects.
Mvh
xxxz
rakekniven wrote:
Hello xxx,
You recently requested new languages for the Nextcloud
project.
The project itself already has over 100 languages and
covers a large area.
I saw that you are now a member of one language team.
May I ask what was the reason for your requests?
I ask directly because we often have language requests
and the translators then find their team themselves.
This indicates a not good user experience for new users
on Transifex.
I asked some of the requesters and did not get usable feedback.
Some of them think, that they should select all languages they speak while requesting languages.
Last month we had to reject 17 requests and there was no real valid request for a new language I am giving up :giveup:.
Hope you understood my english e. g. if a person added four languages to “My languages” of the user profile the person sometimes is requesting all of these.
I will happily do it. Not sure if this helps. We will see.
Which project description do you think off? The extended one? The normal one only allows a one line input field.
I am giving up :giveup:.
e. g. if a person added four languages to “My languages” of the user profile the person sometimes is requesting all of these.